Delay in exporting of Same-day ACH debit and credit transactions

Incident Report for Dwolla

Resolved

This incident has been resolved. Same-day debit and credit transactions that were scheduled to export 9:00 AM CT will export at 1:00 PM CT.
Posted Jun 05, 2023 - 12:00 CDT

Update

Correction: Webhook delivery and API transfer status updates are not affected. The only impact is on Same-day ACH debit and credit transactions export.
Posted Jun 05, 2023 - 09:52 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2023 - 09:37 CDT

Investigating

We're currently experiencing delays in the morning export of Same-day ACH debit and credit transactions. We apologize for the inconvenience and we'll provide an update once the process has completed.

This impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT. We have sent out communications with additional details to Dwolla customers that have been impacted.
Posted Jun 05, 2023 - 09:36 CDT
This incident affected: API - Production.