Resolved -
This incident has been resolved. Instant Payments are now processing normally. The last UR01 error was observed at 9:33 AM CT.
Transfers that failed with UR01 during the disruption did not complete and may be retried.
We appreciate your patience.
Aug 13, 09:50 CDT
Investigating -
We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:35 AM CT, these payments have been failing with error code UR01.
We are working with our partners to identify and resolve the issue. ACH transfers and other API functionality are not affected.
Note: These transfers did not complete. Please wait to resubmit until we confirm service is restored.
We appreciate your patience as we work to restore Instant Payments. Further updates will be provided as soon as they are available.
Aug 13, 09:24 CDT