Resolved -
The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.
Jun 11, 14:45 CDT
Monitoring -
A fix has been implemented to resolve the status sync delay. The "Delivery Status" indicators within the Dwolla Dashboard are beginning to catch up and accurately reflect actual delivery states.
We are actively monitoring the dashboard queues until all historical notification statuses are fully backfilled and up to date. As a reminder, actual email delivery to end-users was unaffected during this window.
Jun 11, 14:30 CDT
Investigating -
We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly.
Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.
Jun 11, 14:09 CDT