[API v2] Experiencing Issues retrieving newly created resources and delivery of webhooks

Incident Report for Dwolla

Resolved

This incident has been resolved.

Posted Jul 31, 2019 - 16:33 CDT

Update

Productions systems are back to normal. Sandbox continues to be in a partial outage state.

Posted Jul 31, 2019 - 15:25 CDT

Monitoring

A fix has been put into place and we're monitoring recovery processes. Sandbox continues to be in a partial outage state.

Posted Jul 31, 2019 - 14:51 CDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 31, 2019 - 14:20 CDT

Identified

We are currently investigating an issue that is impacting the ability to retrieve newly created resources in the API (e.g. Customers, Transfers), as well as the delivery of webhooks. We'll follow up shortly as we progress towards resolution of the issue.

Posted Jul 31, 2019 - 13:47 CDT

This incident affected: API - Production and API - Sandbox.