Elevated API 500 errors on Customers, Funding Sources, and Mass Payments

Incident Report for Dwolla

Resolved

This issue is resolved.
Posted Jul 13, 2026 - 14:20 CDT

Monitoring

A fix has been deployed and error rates are returning to normal across the affected endpoints and the Dashboard. We are monitoring to confirm full recovery.
Posted Jul 13, 2026 - 12:15 CDT

Investigating

We are currently investigating elevated error rates (HTTP 500) affecting requests to the Customers, Funding Sources, and Mass Payments API endpoints. Some requests to these endpoints may fail or time out.

Our engineering team is actively investigating. We will provide an update within as soon as we have more information.
Posted Jul 13, 2026 - 12:03 CDT
This incident affected: API - Production.
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