Delay in processing ACH transactions and delivery of related webhooks in production
Incident Report for Dwolla
Resolved
This incident has been resolved. All API transfer statuses are now updated.
Posted Apr 04, 2023 - 12:25 CDT
Update
A fix has been implemented and we're continue to monitor for further issues. Transfer statuses are in the process of updating and related webhooks are being delivered.
Posted Apr 04, 2023 - 11:19 CDT
Monitoring
Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT. We have sent out communications with additional details to Dwolla customers that have been impacted.
Posted Apr 04, 2023 - 09:37 CDT
Identified
We're currently experiencing delays in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. We apologize for the inconvenience and we'll provide an update shortly once the process has begun.
Posted Apr 04, 2023 - 07:38 CDT
This incident affected: API - Production.