Delay in processing ACH transactions and delivery of related webhooks in production

Incident Report for Dwolla

Resolved

This incident has been resolved.

Posted Nov 21, 2022 - 11:45 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2022 - 11:10 CST

Identified

We’re currently experiencing delays in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. We apologize for the inconvenience and we’ll provide an update once all processes have completed.

Posted Nov 21, 2022 - 09:20 CST

This incident affected: API - Production.