Delay in processing ACH transactions and delivery of related webhooks in production

Incident Report for Dwolla

Resolved

This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered.
Posted Mar 18, 2025 - 09:56 CDT

Update

The scheduled 9:00 AM CT Same Day ACH processing completed successfully. While the core ACH processing is functioning, there are still delays in webhook delivery. We will post another update as soon as the issue is resolved.
Posted Mar 18, 2025 - 09:16 CDT

Identified

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today.

Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions.

We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.
Posted Mar 18, 2025 - 08:15 CDT
This incident affected: API - Production.