Experiencing issues processing Real-Time Payment (RTP) transfers

Incident Report for Dwolla

Resolved

This incident has been resolved. All pending RTP transactions have been processed.

Posted Jan 24, 2022 - 13:27 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2022 - 11:36 CST

Update

We are continuing to investigate this issue.

Posted Jan 24, 2022 - 10:12 CST

Investigating

At approximately 9:00pm Central Time on January 23, 2022, we began experiencing issues processing RTP transfers. RTP Transfers created between 01/23/2022 9:00pm and 01/24/2022 9:35am Central Time appear as "pending". This issue only impacts users creating RTP transfers. We are currently actively investigating the issue.

Posted Jan 24, 2022 - 09:50 CST

This incident affected: API - Production.