Delay in processing ACH transactions and delivery of related webhooks

Incident Report for Dwolla

Resolved

This incident has been resolved. All transfer statuses have updated and related webhooks are being delivered.

Posted Jul 29, 2025 - 09:15 CDT

Update

Due to this incident, the usual 9:00 AM CT export of Same-day ACH debit and credit transactions has been delayed. These transactions will now be exported at 1:00 PM CT.

Posted Jul 29, 2025 - 08:33 CDT

Identified

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today.

Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions.

We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

Posted Jul 29, 2025 - 07:42 CDT

This incident affected: API - Production.