We are continuing to monitor for any further issues.
Posted Nov 17, 2025 - 14:32 CST
Monitoring
We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:58 AM CT, these payments have been processed as expected — meaning that funds are being successfully transferred to the intended bank accounts. However, their transfer status remains "pending" in our system, creating a discrepancy between the actual fund movement and the reported transaction state.
The root cause has been identified, and we are actively implementing a fix to resolve the underlying issue.
Note: To avoid unintended duplicate payments, please refrain from resubmitting these transactions, as the transfers are still being processed correctly.
We appreciate your patience as we work to restore normal transfer status updates. Further updates will be provided as soon as they are available.