[Production] Dwolla Dashboard and API are facing intermittent issues accessing transfers

Incident Report for Dwolla

Resolved

This incident has been resolved.

Posted Nov 01, 2022 - 15:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2022 - 13:27 CDT

Update

We are continuing to investigate this issue.

Posted Nov 01, 2022 - 10:36 CDT

Investigating

We’ve received reports of timeout issues when attempting to access the Transactions page in the Dwolla Dashboard interface at https://dashboard.dwolla.com. The API is also experiencing issues with retrieving transfers. We’re investigating the issue and will provide an update shortly.

Posted Nov 01, 2022 - 09:30 CDT

This incident affected: API - Production and Website - Production.