[Production] High response times and timeouts on searching and retrieving transactions

Incident Report for Dwolla

Resolved

This incident has been resolved.

Posted Jun 07, 2022 - 14:29 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2022 - 12:25 CDT

Update

We are continuing to investigate this issue.

Posted Jun 07, 2022 - 11:19 CDT

Investigating

We are investigating an issue that is causing higher than normal response times when retrieving transfers via the API and searching for transactions in the Dashboard. We apologize for the inconvenience and will provide an update shortly.

Posted Jun 07, 2022 - 11:16 CDT

This incident affected: API - Production and Website - Production.