Delay in processing ACH transactions and delivery of related webhooks in production

Incident Report for Dwolla

Resolved

This incident has been resolved. All transfer statuses have updated and related webhooks are being delivered.

Posted Feb 07, 2023 - 10:39 CST

Update

Please note: This delay impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at the 1:00 PM CT window.

Posted Feb 07, 2023 - 09:08 CST

Identified

We’re currently experiencing delays in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. We apologize for the inconvenience and we’ll provide an update once all processes have completed.

Posted Feb 07, 2023 - 08:29 CST

This incident affected: API - Production.