Experiencing issues in the Production Dashboard

Incident Report for Dwolla

Resolved

This incident has been resolved.

Posted Dec 18, 2020 - 15:44 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 18, 2020 - 15:42 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 18, 2020 - 13:03 CST

Investigating

We've received reports of issues when attempting to login to the Dwolla Dashboard interface at https://dashboard.dwolla.com. Users are met with a 504 error response.

API requests to `https://accounts.dwolla.com/token` may be met with an error. If using this endpoint, please update to `https://api.dwolla.com` to continue creating tokens.

We're investigating the issue and will provide an update shortly.

Posted Dec 18, 2020 - 12:36 CST

This incident affected: Website - Production.